A combined register description and information document in accordance with Sections 10 and 24 of the Personal Data Act (523/1999) and Articles 12 and 13 of the EU General Data Protection Regulation (679/2016).
In this description, you will find information on the following subjects:
Contact information of the data controller and contact details of the Data Protection Officer
Alemana Ky, Business ID 0781450-9, Harkkotie 5, 40250 Jyväskylä FINLAND, Phone number +35840 5205510, Email email@example.com
Data Protection Officer: Kim Laamanen, Phone number +35840 5205510, Email firstname.lastname@example.org
What information do we collect and for what purpose?
We only collect information on our users that is necessary for the delivery and communication in regards to the service:
We always collect the above information directly from the data subjects themselves in connection with registration, login, use of the service, purchase or customer service request. This information is used for communication either to provide or offer services to the customer.
What rights does the data subject have and how can they be exercised?
The data subject has rights regarding personal data held by Alemana Ky. The data subject has the following rights:
Right of access to personal data
The data subject has the right to access the personal data in our possession. However, the right of access to the data may have to be restricted due to legislation and the protection of the privacy of other persons.
Right to corrections
The data subject has the right to request a correction to incorrect or incomplete data.
Right to delete data
The data subject has the right to request the deletion of their data. Deleting data can be done in the following cases, for example:
Right to restrict the processing
The data subject has the right to restrict the processing of their personal data.
Right to object
The data subject has the right to object the processing of their personal data.
Right to data portability
The data subject has the right to receive the personal data provided in a machine-readable format. The right applies to personal data that has been processed automatically on the basis of a contract or consent. The right to transfer data from one system to another does not apply to professional contact details processed in business relations between undertakings in cases where the processing is not based on the consent of the data subject or on the contract to which the person is a party.
Right to withdraw consent
The data subject has the right to withdraw his or her consent at any time without prejudice to the lawfulness of the processing carried out before its withdrawal, if the processing is based on consent. Withdrawal of consent may affect our ability to provide services.
Right to lodge a complaint with a supervisory authority
The data subject also has the right to lodge a complaint with the supervisory authority if they suspect that their personal data is being used inappropriately or unlawfully.
Exercising one’s rights
In order to exercise your data subject's rights, please contact Alemana Ky's Data Protection Officer. Access to stored online store personal data is possible through our website.
Data Protection Officer:
Kim Laamanen, Phone number +35840 5205510, Email email@example.com
For what purpose do we use the data and on what basis do we process it?
Alemana Ky processes personal data in order to fulfil legal and contractual obligations. The legal bases for our proceedings are:
Implementation of the agreement
In addition to the agreements, our operations are subject to legal obligations on the basis of which we process personal data. Examples include:
Retail trade legislation
By registering as an online store customer, you consent to the retention of your contact information. We do not use the information you provide for analysis.
In the case of information collected for marketing purposes, separate consent is collected from data subjects and can be withdrawn at any time.
How long do we keep the data?
Personal data is only stored for the duration of the contractual relationship, unless otherwise required by legislation, such as the Accounting Act. For example, purchase transactions are retained for the period required by the Accounting Act, but the information is anonymised at the end of the contractual relationship.
We do not collect any visitor analytics data on our website.
Recipients of data and transfers of data to third countries
The processing of data is carried out by Alemana Ky employees, in accordance with the current Personal Data Act.
Purchases are made via our payment service provider Paytrail Oy: https://www.paytrail.com/ . In other respects, the data will not be combined with other registers and will not be disclosed to third parties unless required by law (e.g. Accounting Act).
The server system used to provide the service is located on the servers of the service provider of Planeetta Oy. https://www.planeetta.net/sopimusehdot/#tietosuojaehdot
What are the risks associated with the processing of data and how do we protect the data?
The biggest risk associated with user data related to the system is that the personal data and purchase history accumulated in the system fall into the wrong hands, for example in the event of a data breach. If this unlikely risk occurs, the information can be used to determine the user's purchasing behaviour, deduce location on the days of the transaction, and send spam. A notification of large-scale data leaks is always submitted to the contracting party (contact person), regardless of whether the matter is subject to the notification obligation or not.
The purpose of Alemana's security measures is to ensure the availability of information and information systems, to ensure its confidentiality, to ensure the integrity of the data, and to minimise any damage caused by deviations. Security measures are based on an operational risk assessment and are proportionate to the management of the protected object and the risks to it.
Measures to ensure data security and data protection include:
Measures to increase the availability and usability of information shall aim to ensure the availability of relevant information where necessary. These include ensuring the operation of systems, backing up, alternate systems and correct archiving of data.
Efforts are being made to safeguard data integrity through system checks and controls. The aim of security measures and instructions is to prevent errors and omissions in the processing of data.
Organisational and technical means are used to ensure the confidentiality of information. Predetermined operating processes, instructions and personnel training serve as organisational means. Technical means include the implementation of virus and malware filtering, data encryption, strong identification, security of the data network and terminals, encryption, facility locks and monitoring, and the proper destruction of paper material.
Updated 24 May 2018
Terms of delivery, 1 January 2020
Shipping costs via Posti (in Finland).
Shipping costs via Matkahuolto (in Finland)
Shipping costs via Posti (Rest of the world).
*** EMS parcel is the only way to deliver parcels to Russia and the USA. Parcel Connect and Priority Parcel within the EU. Deliveries with Parcel Connect are available for some European countries, others can be delivered as Priority Parcels.
Payments with Visa, Visa Electron, MasterCard, American Express cards, etc.
Payment service provider
Paytrail Oyj (2122839-7) collaborates with Finnish banks and credit institutions as the payment intermediary and payment service provider. Paytrail Oyj appears as the payer on the bank statement or card invoice and forwards the payment to the merchant. Paytrail Oyj is licensed by a payment institution. In the event of a complaint, please contact the supplier of the product as a matter of priority. From the user's point of view, the service works just like traditional online payment.
Paytrail Oyj, Business ID: 2122839-7
Phone: +358207 181830
More information for consumers: https://support.paytrail.com/hc/fi/categories/200138863-Kuluttajille
Collector invoice option
Jousto invoice and instalment
Jousto invoice and instalment is a Finnish service enabling you to shop quickly and safely.
Jousto is intended for private individuals with an impeccable credit record.
With Jousto, you get 30 days of interest-free payment time. A surcharge of €2.90 will be added to the purchase. Once you receive the invoice, you can decide whether to pay it in full or in instalments. With the instalment option, you can pay for your purchases in up to 36 instalments, starting from €9.90/month. The cost of the Jousto instalment option is €3.90/month with a credit interest rate of 19.90%. With Jousto, you can pay for purchases from €30 to €3,000 in value.
It’s safe to shop with Jousto. You will be asked for strong electronic authentication of your identity for the first purchase. As a returning customer, you can use the one-time code sent to your phone for easy identification. With each purchase, we make a real-time and automated credit decision. All payment transactions and data transmission are performed over a secure connection. The invoice will be delivered via email. Aurajoki Nordic Oy acts as the credit issuer.
Read more about Jousto at www.jousto.com. Jousto – The easiest payment method in online shopping!
We accept also PayPal payments. Please note that the PayPal service fee 3,5% will be added to the total sum of your order.
Campaign and discount codes
Club, group, and billing customers
Parcel sizes for rhinestones and decorations
The most common pack size for rhinestones is 10 gross (1,440 stones), i.e. the full package. For larger rhinestones, the full package sizes are smaller (1 gross to 2 gross). However, the rhinestones are also sold in individual gross (1 gross = 144 stones). On the other hand, package sizes vary depending on the size of the rhinestone or stone. You will receive a discount of 10% on full packages, which has already been taken into account in the full package price shown on the website. When several gross of the same colour and size are ordered, the rhinestones are packed in the same bag unless you specifically request individual bags of one gross. The full package discount does not apply to decorations bagged separately.
For sequins, the package sizes are usually 500-1,000 items. Larger sequins may come in smaller package sizes. Sequins are packed in bags of up to 1,000 sequins.
Returns (in Finland)
Returns (European Union and other countries)
Note! Be sure to indicate an account number for the refund if you are returning an item.
Shipments damaged in transport